You helped us cope with a situation which was totally overwhelming and for that we are most grateful. Please will you also thank everyone else in your organisation. Many many thanks again.”
Not just the practical issues, but your attention to detail and diplomacy. I am so grateful that mum chose you. Thank you. I am so grateful that you were able to be so sensitive and accommodating. Blessings Alex: you are a special man.”
Nobody could have done more to ease our minds at that dreadfully sad time. It is hardly surprising that we can never cease to praise the very calming, respectful and efficient manner in which you organised literally everything for us. We shall always remember you with immense gratitude.”
The care and help you gave to us as a family helped enormously to ease that pain. We take comfort knowing that with your expert caring services we did all we could. The funeral was so dignified and uplifting. The words “thank you” seem so inadequate, but they are all we have. So thank you for all your kindness and support – you are truly wonderful.”
I cannot thank you or praise you enough. What would we have done without you? I thank God we chose you. You gave us confidence to carry on. All of your staff carried out their duties quietly and with dignity and couldn’t have been more thoughtful and polite. Thank you, again and again.”
They have been unfailingly helpful – even when my requests meant they had to re-arrange things so they could be of service.”
My father was a pilot and had a long career in the RAF. Presentation was something that was very important to him. He would have highly approved of the exceptional standards of presentation that characterise Alexander Burn. Thank you.”
Everything flowed as I imagined it would.
So many people said it was one of the best funerals they had been to, so I think we can all take great pride that we did just as Steve had wished for. I know he would have been proud of us all.
A BIG thank you to you from all of the family.”
All of the staff are really nice and genuinely care and take their time. I had a long chat with the receptionist who was wonderful in a crisis, even after the deceased had left their care. I am really grateful for their service and help. I recommend them wholeheartedly.”
Your care, dignified and compassionate manner helped us to deal with our personal grief and made such a terriblbly upsetting time easier for us to deal with.”
You made us feel it was the only one you had to deal with, and though we know it was not, it was a great comfort to us. It is a gift that not every Funeral Director has in my experience.”
