They were kind and thorough and made sure all the details were seamless.. Michael was very helpful and kind and Ursula described the flowers we wanted in great detail to the wonderful florist producing the nicest flowers that I have literally ever seen. If you have any doubts where to go, if you want a seamless funeral arranged don’t look any further because they will do the task properly and respectfully. I cannot recommend them highly enough. Thank you so much your actions made a terrible day so much more bearable from start to finish. Capable hands that make it so so much more easy in the depths of your grief.
Your professionalism shone through. Will, your compassion during the service and at the graveside was very comforting to us. Please pass on our gratitude to the pallbearers who were also extremely respectful.
They handled all the documentation that needed doing as well as the logistics on the day. We were so thankful to them, and would highly recommend them for their thoughtfulness and efficiency.”
Your kindness, warmth and understanding does you amazing credit. We are overwhelmed by the support you offered us. From the bottom of our hearts a thank you. You are truly a credit to your profession.”
We really couldn’t have done it without you. I know it’s a difficult line to tread between familiarity and discretion but you’ve hit the right note with us every time and stopped a drama from becoming a crisis.”
Your calm and sensitive approach carried us through what was a difficult and painful process. You should be very proud of the job you do. Thank you once again.”
Her death was sudden and traumatic and your sensitive guidance helped us through those difficult days. It is apparent that your work is your vocation – a rare thing these days. All those who we told of your involvement informed us that we were in good and kind hands. Please also thank all your staff who also dealt with us in such a gentle and respectful manner.”
You have many qualities that my father respected and appreciated and he would have been so pleased to have known that you would be caring for him after the end of his life. With you I feel that I have made the ten day journey with a new friend. Thank you.”
I am only sorry that my husband never met you as he would have liked and approved of you very much. I am sorry too that you never met him as you are so similar to him. He was gentle and kind, and a most amusing and witty man. We were a very happy family and I have been incredibly lucky to have shared my life with him.”
She chose you specifically to make the arrangements, having heard good things about you from bereaved friends. They were not wrong; we were fully confident that she had made the perfect choice after our initial meeting. It takes a very special kind of person to provide such a high level of support and understanding at a very difficult time. It was comforting to know that everything would be taken care of and carried out with dignity. You lifted a huge burden of responsibility from our shoulders. The fact that you devoted so much time to us, were willing to chat and listen was also very much appreciated. Above all, you genuinely cared for my mother and I am truly sorry that she wasn’t able to thank you personally for everything you did. She would have appreciated it all as much as I did.”
