Advice & Support
What to do after a death
We understand how difficult it is to know what to do when there is a death in the family. Please do not hesitate to contact us if you have any further questions or need more support. Our phone lines are open 24/7.
What to do if the death occurs:
…at home
…in hospital
…away from home, or abroad
Registering the death
A death must be registered by law in the district within which the death occurs. Under normal circumstances, the Death Certificate should be taken to the Registrar with, if possible, the deceased’s medical card.
The Registrar will issue a green certificate which should be handed to us as soon as possible. Copies of the Death Certificate may be obtained from the Registrar upon the payment of the appropriate fee and will be required for insurance purposes, probate, bank accounts, private pension schemes, national savings certificates, Premium Bonds and so on. The Registrar will also supply details for the Tell Us Once service and explain how this is to be completed. More information about the Tell Us Once service can be found here.
Things to remember
In the period following the loss of a loved one, the amount of administration can seem overwhelming. To help you navigate the days following a death, we have prepared a bereavement checklist so you can keep track of the various matters which will require your attention.
Download our checklist here and use it as a guide.