During such a difficult, sad and sometimes overwhelming time, we felt so reassured and confident in you and all the Alexander Burn team. The mix of kindness, humour, empathy and efficiency was in perfect balance. We would recommend you whole heartedly to anyone and once again, so many thanks to you all.
Your professionalism at the funeral shone and everyone commented on how lovely the day was. Thank you.
Understanding what we wanted and letting us have so much free rein is exactly what we wanted and needed.
You made a very difficult time a lot more bearable.
Words cannot express our appreciation in how kind, caring and helpful you have ALL been through this difficult time with the passing of our lovely Mum.
All the arrangements were made by you and it was a great help to me at a very difficult time. On the day of the Funeral your team were superb, telling me what was going to happen, transporting us to the church, cemetery and refreshments after. Your team acted with the appropriate degree of respect throughout. Please pass on my heartfelt thanks to them.
I cannot thank Alexander Burns funeral directors enough for the excellent service, guidance and support throughout the difficult time of losing my late mother. From start to finish, the entire team of kind, professional staff handled everything with the utmost care and consideration. Very grateful that they were recommended to me.
They were kind and thorough and made sure all the details were seamless.. Michael was very helpful and kind and Ursula described the flowers we wanted in great detail to the wonderful florist producing the nicest flowers that I have literally ever seen. If you have any doubts where to go, if you want a seamless funeral arranged don’t look any further because they will do the task properly and respectfully. I cannot recommend them highly enough. Thank you so much your actions made a terrible day so much more bearable from start to finish. Capable hands that make it so so much more easy in the depths of your grief.
Your professionalism shone through. Will, your compassion during the service and at the graveside was very comforting to us. Please pass on our gratitude to the pallbearers who were also extremely respectful.
They handled all the documentation that needed doing as well as the logistics on the day. We were so thankful to them, and would highly recommend them for their thoughtfulness and efficiency.”
Your kindness, warmth and understanding does you amazing credit. We are overwhelmed by the support you offered us. From the bottom of our hearts a thank you. You are truly a credit to your profession.”
