She chose you specifically to make the arrangements, having heard good things about you from bereaved friends. They were not wrong; we were fully confident that she had made the perfect choice after our initial meeting. It takes a very special kind of person to provide such a high level of support and understanding at a very difficult time. It was comforting to know that everything would be taken care of and carried out with dignity. You lifted a huge burden of responsibility from our shoulders. The fact that you devoted so much time to us, were willing to chat and listen was also very much appreciated. Above all, you genuinely cared for my mother and I am truly sorry that she wasn’t able to thank you personally for everything you did. She would have appreciated it all as much as I did.”
We have had to go through so much heartache over losing our very precious son. It is so very nice to have had you take care of him for us. You are so caring and compassionate to the feelings of other people’s sorrow. Once again thank you from the bottom of our hearts.”
Your professionalism certainly did not take away from the people you are. You put us at our ease during times that seemed at times too much to bear when we needed help and guidance. Thank you so much for your kindness.”
We have had to go through so much heartache over losing our very precious son. It is so very nice to have had you take care of him for us. You are so caring and compassionate to the feelings of other people’s sorrow. Once again thank you from the bottom of our hearts.”
The compassionate professionalism shown on the day was commented on by many of those present. I also appreciate the care you have given to my father leading up to the funeral, and the exceptional support you have offered him. With gratitude and best wishes.”
Your entire staff have been wonderful and your utter professionalism in the way you performed your part in the funeral is so much appreciated. In a thousand years I would never have expected to be friends with an undertaker, but you and your staff have now become part of my wider family. Please convey my most sincere thanks to all.”
We are very appreciative of the care and concern you showed towards our family and for the sympathetic manner in which you dealt with each stage of the procedure.”
The service you provided was dignified and professional and very fitting for somebody who always tried to do the right thing. Thank you again.”
You handled everything with such sensitivity and thoughtfulness. We knew our daddy was well looked after. We will always recommend you. Our absolute thanks.”
We could not have wished for a nicer funeral and thank you so much for your help and advice in arranging it. Everything on the day was just as we wanted it and mum would have been so proud. So many people have commented on what a beautiful send off we gave her and we couldn’t have done it without all of you. Thank you.”
I have no hesitation in recommending your services to anyone who may need them. The genuine kindness shown by you and your team is a great comfort in a difficult time and I am sure this dedication and empathy will continue to bring your business continued success. Once again, our sincerest and heartfelt thanks.”
You were so kind to us all throughout with nothing being too much trouble. You are a genuine caring team and I am so glad we chose you. Thank you all very much.”
